How can we help?

GigMatch is a free benefit offered through your employer or retirement plan. Find quick answers below — and if we don't cover your question, email us and a real person will help.

General support: support@gigmatch.com.

Getting access

GigMatch isn't open to the general public — it's a free benefit you get through a participating employer or retirement plan. To sign in, you'll need an activation code (or your work email) from your sponsor. You can usually find your code in your welcome email, or get it from your HR or benefits team.

I don't have an activation code

If you don't have a code yet, check the welcome email from your employer or plan, or ask your HR or benefits team whether your organization offers GigMatch and how to get your code. Without a code from a participating sponsor, you won't be able to activate the app — it isn't available to the general public.

Signing in

You can sign in with Apple, Google, or an email address and password. If you're having trouble signing in or accessing your account, email support@gigmatch.com and include the email address you used to sign up so we can help faster.

Deleting your account and data

You can delete your account and all associated data at any time:

• In the app: go to Settings → Delete Account. Deletion is immediate and permanent.
• By email: if you no longer have the app installed, email removal@gigmatch.com with the subject "Delete My Account" and we'll process your request within 30 days.

When you delete your account, your personal information is removed from our active systems immediately. Encrypted backup copies are retained for up to 90 days before being permanently deleted. For full details, see our Privacy Policy.

Privacy and your data

To ask a privacy question or exercise your data rights — access, correction, deletion, or a copy of your data — email privacy@gigmatch.com, or read the full Privacy Policy.

Still need help?

Email support@gigmatch.com and we'll get back to you as soon as we can.