Legal

Privacy Policy

Effective Date: June 30, 2026

GigMatch LLC ("GigMatch," "we," "us," or "our") operates the GigMatch mobile application (the "App"), which helps you discover earning opportunities and track the income you earn from them. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information you provide directly:

Account information: When you create an account, we collect your email address and password. If you sign in with Apple or Google, we receive your email address (and, for Sign in with Apple, your name on first sign-in) from that provider's authentication service.
Eligibility information: If your access to the App is provided through an employer, plan sponsor, or other organization, we may collect a work or organization email address in order to verify your eligibility to use the App.
Profile information: First name, last name, phone number, age range, and zip code. Age is collected only as a broad range (for example, "35–44"); we do not collect your date of birth or exact age.
Assets: Which types of assets you own (e.g., car, house, bicycle, camera), selected from predefined categories. We do not collect detailed specifications such as make, model, or year.
Skills and interests: Work skills and personal interests you select from predefined categories, as well as any custom skills or interests you enter as free text.
Work preferences: Scheduling availability (days and hours), work-from-home preference, and collaboration preferences.
Financial goals and income: Monthly income goals, savings goals, and self-reported gig income entries (amounts, the gig platform or source, dates, and optional notes). These are figures you enter manually; the App does not connect to your bank, retirement, payroll, or other financial accounts, and we do not collect account numbers, card numbers, or similar financial-account information.
Profile photo: If you choose to upload one from your device's photo library.
Support requests: If you contact us through the App, we collect the message you send and basic information about your app version, operating system, and device model to help us resolve your issue.
Consent records: Whether you accepted the privacy policy, terms of service, and marketing communications opt-in, and when.

Information collected automatically:

Usage and interaction data: Screens viewed, features used, gig matches you like or dislike, articles you read or bookmark, and other actions taken within the App. This data is collected via our analytics provider (PostHog) and is associated with your account.
Crash and error data: When errors occur, our crash reporting service (Sentry) collects diagnostic information including error details, your user ID, email address, and IP address to help us identify and fix issues. Sentry also records session replays — visual recordings of app interactions, with on-screen text and images masked — for a portion of sessions and for sessions in which an error occurs, to help us diagnose problems.
Device and connection information: We may collect your IP address and basic device information (such as device model and operating system version) when you use the App or contact support, for security, troubleshooting, and fraud-prevention purposes.
Push notification token: If you enable notifications, we collect a push notification token associated with your device so that we can send you reminders and relevant updates. This token is provided through Expo's push notification service. You can turn notifications off at any time in your device settings.
Location (derived): We derive your approximate geographic location (city and coordinates) from the zip code you provide. We do not use GPS or real-time location tracking.

Information we do NOT collect:

GPS or real-time location data
Contacts or calendar data
Device advertising identifiers (IDFA or Android Advertising ID)
Payment card or bank account information, account numbers, or Social Security numbers

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the App
Match you with relevant earning opportunities based on your profile, skills, interests, and assets
Create and manage your account, and verify eligibility where access is provided by an organization
Communicate with you, including sending service-related and marketing emails (if you opted in)
Send you push notifications, such as reminders and updates, if you enable them
Improve, personalize, and expand the App
Understand and analyze how you use the App
Develop new products, services, features, and functionality
Detect, prevent, and address technical issues, abuse, and fraud
Comply with legal obligations

3. Marketing Communications

If you opt in to marketing communications during registration, we may send you emails about new features, tips, and opportunities. You can opt out at any time by contacting us at the email address below. Service-related communications (such as account verification and security notices) are not affected by your marketing preferences.

We do not sell your personal information. We may share your information in the following situations:

Service providers: We share information with third-party vendors who perform services on our behalf (see Section 5 below).
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With your consent: We may share your information for any other purpose with your consent.

5. Third-Party Services

Our App uses the following third-party services that may collect or process information:

Supabase: Authentication, account management, and authentication emails (such as account verification and password reset).
Sign in with Apple: If you choose to sign in with Apple, your authentication is processed by Apple.
Google Sign-In: If you choose to sign in with Google, your authentication is processed through Google's OAuth service.
Postmark: Delivery of transactional emails, such as support replies and account-deletion confirmations.
PostHog: Product analytics and usage tracking.
Sentry: Error reporting, crash diagnostics, and session replay for debugging.
Amazon Web Services (AWS): Cloud hosting, data storage, profile image storage (S3), and content delivery (CloudFront).
Expo: App build, delivery, and push notification infrastructure.

Each of these services has its own privacy policy governing the use of your information. We encourage you to review their privacy policies.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You can delete your account at any time from the Settings screen in the App. When you delete your account, your personal information is removed from our active systems immediately. Encrypted backup copies are retained for up to 90 days before being permanently deleted, in accordance with our backup rotation policy. We may retain certain information as required by law or for legitimate business purposes such as responding to support requests, resolving disputes, and preventing fraud.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption of data in transit (TLS) and at rest, secure token-based authentication (JWT), and platform-provided secure storage for sensitive credentials on your device. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: To delete your account and all associated data:
- In the app: Go to Settings → Delete Account. Deletion is immediate and permanent.
- Via email: If you no longer have the app installed, email removal@gigmatch.com with subject "Delete My Account" and we will process your request within 30 days.
Data portability: Request a copy of your data in a structured, machine-readable format.
Opt out of marketing: Contact us to opt out of marketing emails at any time.
Opt out of analytics: Contact us to opt out of analytics data collection.

To exercise any of these rights, please contact us at the email address provided below.

9. Children's Privacy

Our App is not intended for children under the age of 18, and we do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a person under 18, we will take steps to delete that information promptly. If you believe someone under 18 has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and service providers are located. These countries may have data protection laws that are different from those in your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA):

The right to know what personal information we collect, use, and disclose
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to opt out of the sale or sharing of your personal information (we do not sell your personal information, and we do not share it for cross-context behavioral advertising)
The right to non-discrimination for exercising your privacy rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Effective Date" at the top of this page. For significant changes, we may also notify you by email. You are advised to review this Privacy Policy periodically for any changes. Continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy, your data, or our privacy practices, please contact us at:

GigMatch LLC
18840 SW Boones Ferry Rd #207
Tualatin, OR 97062
Privacy questions: privacy@gigmatch.com
Account deletion: removal@gigmatch.com