Legal

Privacy Policy

Effective Date: September 17, 2026

GigMatch LLC ("GigMatch," "we," "us," or "our") operates the GigMatch mobile application (the "App"), which helps you discover earning opportunities and track the income you earn from them, and the website at www.gigmatch.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App or contact us through our Website. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

The September 17, 2026 update describes our Website contact form and states our existing practice of not sharing your individual information with an organization that sponsors your access to the App. It clarifies our practices and does not change how we handle the information you provide through the App.

1. Information We Collect

Information you provide directly:

Account information: When you create an account, we collect your email address and password. If you sign in with Apple or Google, we receive your email address (and, for Sign in with Apple, your name on first sign-in) from that provider's authentication service.
Eligibility information: If your access to the App is provided through an employer, plan sponsor, or other organization, we may collect a work or organization email address in order to verify your eligibility to use the App and to count, in aggregate, how many eligible people registered. We do not use it to tell the organization whether you registered or what you do in the App (see Section 5).
Profile information: First name, last name, phone number, age range, and zip code. Age is collected only as a broad range (for example, "35–44"); we do not collect your date of birth or exact age.
Assets: Which types of assets you own (e.g., car, house, bicycle, camera), selected from predefined categories. We do not collect detailed specifications such as make, model, or year.
Skills and interests: Work skills and personal interests you select from predefined categories, as well as any custom skills or interests you enter as free text.
Work preferences: Scheduling availability (days and hours), work-from-home preference, and collaboration preferences.
Financial goals and income: Monthly income goals, savings goals, and self-reported gig income entries (amounts, the gig platform or source, dates, and optional notes). These are figures you enter manually; the App does not connect to your bank, retirement, payroll, or other financial accounts, and we do not collect account numbers, card numbers, or similar financial-account information.
Profile photo: If you choose to upload one from your device's photo library.
Support requests: If you contact us through the App, we collect the message you send and basic information about your app version, operating system, and device model to help us resolve your issue.
Website contact form: If you submit the contact form on our Website, we collect your first and last name, email address, and the category you select (advisor, plan sponsor, individual, or other), along with the phone number, company name, and message you choose to provide. We also record the page you submitted from, your IP address, and your browser's user agent. We use this to respond to your inquiry and to follow up with you about GigMatch. Submitting the form does not create an account.
Consent records: Whether you accepted the privacy policy, terms of service, and marketing communications opt-in, and when. If you submit our Website contact form, we record whether you ticked the optional marketing box, the exact wording you were shown, the date and time, the page, your IP address, and your browser's user agent, so that we can show what you did or did not agree to.

Information we receive from a sponsoring organization:

Eligibility list: An employer, plan sponsor, or other organization that provides your access may give us a list of the people eligible for it, which typically includes names and work email addresses. We use that list to recognize you as eligible when you register and to count, in aggregate, how many eligible people registered. We do not report back to the organization which individuals on the list registered.

Information collected automatically:

Usage and interaction data: Screens viewed, features used, gig matches you like or dislike, articles you read or bookmark, and other actions taken within the App. This data is collected via our analytics provider (PostHog) and is associated with your account.
Crash and error data: When errors occur, our crash reporting service (Sentry) collects diagnostic information including error details, your user ID, email address, and IP address to help us identify and fix issues. Sentry also records session replays (visual recordings of app interactions, with on-screen text and images masked) for a portion of sessions and for sessions in which an error occurs, to help us diagnose problems.
Device and connection information: We may collect your IP address and basic device information (such as device model and operating system version) when you use the App, contact support, or submit our Website contact form, for security, troubleshooting, and fraud-prevention purposes.
Push notification token: If you enable notifications, we collect a push notification token associated with your device so that we can send you reminders and relevant updates. This token is provided through Expo's push notification service. You can turn notifications off at any time in your device settings.
Location (derived): We derive your approximate geographic location (city and coordinates) from the zip code you provide. We do not use GPS or real-time location tracking.

Information we do NOT collect:

GPS or real-time location data
Contacts or calendar data
Device advertising identifiers (IDFA or Android Advertising ID)
Payment card or bank account information, account numbers, or Social Security numbers

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the App
Match you with relevant earning opportunities based on your profile, skills, interests, and assets
Create and manage your account, and verify eligibility where access is provided by an organization
Respond to inquiries you send us through the App or our Website, and follow up with you about them
Communicate with you, including sending service-related and marketing emails (if you opted in)
Send you push notifications, such as reminders and updates, if you enable them
Improve, personalize, and expand the App
Understand and analyze how you use the App
Develop new products, services, features, and functionality
Detect, prevent, and address technical issues, abuse, and fraud
Comply with legal obligations

3. Marketing Communications

If you opt in to marketing communications during registration, or by ticking the optional box on our Website contact form, we may send you emails about new features, tips, and opportunities. Ticking that box is never required in order to contact us. If you leave it unticked, we do not add you to our marketing email list; we will still respond to your inquiry and may follow up with you about your inquiry and about GigMatch. You can opt out of marketing email at any time by contacting us at the email address below. The same applies if you receive marketing email from us that you did not ask for, for example because someone else entered your address on our form. Service-related communications (such as account verification and security notices) and responses to your inquiries are not affected by your marketing preferences.

We do not sell your personal information, and we do not share your individual information with an employer, plan sponsor, or other organization that sponsors your access to the App. Section 5 describes exactly what such an organization can and cannot see. We may share your information in the following situations:

Service providers: We share information with third-party vendors who perform services on our behalf (see Section 6 below).
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With your consent: We may share your information for any other purpose with your consent. Registering with an activation code, link, or work email address provided by an organization is not consent to share your individual information with that organization.

5. Employers, Plan Sponsors, and Other Sponsoring Organizations

If an employer, plan sponsor, financial advisor, or other organization provides your access to the App, that organization does not receive your name, your email address, whether you registered, your profile, your matches, the gigs you take, the income you log, or your survey answers. The one exception is a quote you have expressly given us permission to share, and we share those without identifying you. A sponsoring organization cannot sign in to your account, change it, or delete it.

What the organization does receive is aggregate statistics about its group as a whole, such as how many eligible people registered, overall registration and engagement rates, and similar summary figures. These are built so that no name, email address, or other individual identifier is included.

Some of those statistics are broken out into smaller groups, such as age group, or whether the organization has classified you as a desk or deskless worker. We withhold any such group figure covering fewer than five registered people, and in some cases we withhold the figures for every group rather than allow a withheld group to be worked out by subtraction. Overall totals, such as how many people registered in total, are shown whatever their size. You should understand what that means: in a very small organization, or one in which nearly everyone registered, an overall total can allow the organization to draw its own conclusions. We do not give the organization anything that identifies you, but we cannot prevent an organization from reasoning about a group it already knows.

We describe these statistics as de-identified. We take reasonable measures to ensure they cannot be associated with any individual, we maintain and use them only in that form, and we do not attempt to re-identify anyone from them.

6. Third-Party Services

Our App and Website use the following third-party services that may collect or process information:

Supabase: Authentication, account management, and authentication emails (such as account verification and password reset).
Sign in with Apple: If you choose to sign in with Apple, your authentication is processed by Apple.
Google Sign-In: If you choose to sign in with Google, your authentication is processed through Google's OAuth service.
Postmark: Delivery of transactional emails, such as support replies, account-deletion confirmations, and notifications of Website contact form submissions.
PostHog: Product analytics and usage tracking.
Sentry: Error reporting, crash diagnostics, and session replay for debugging.
Amazon Web Services (AWS): Cloud hosting, data storage, profile image storage (S3), and content delivery (CloudFront).
Expo: App build, delivery, and push notification infrastructure.

Each of these services has its own privacy policy governing the use of your information. We encourage you to review their privacy policies.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. You can delete your account at any time from the Settings screen in the App. When you delete your account, your personal information is removed from our active systems immediately. Encrypted backup copies are retained for up to 90 days before being permanently deleted, in accordance with our backup rotation policy. We may retain certain information as required by law or for legitimate business purposes such as responding to support requests, resolving disputes, and preventing fraud.

If you contacted us through our Website without creating an account, we keep your submission for as long as we need it to respond to you and to follow up with you about GigMatch. Our retention standard for these submissions is two years, after which we intend to remove the identifying details (such as your name, contact details, IP address, and message) and keep only a record that a submission was made. Separately, where you made a marketing choice, we keep the record of that choice (see Section 3), including the email address it applies to, for as long as it governs whether we may email you and for a reasonable period afterwards, so that we can show what you did or did not agree to.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption of data in transit (TLS) and at rest, secure token-based authentication (JWT), and platform-provided secure storage for sensitive credentials on your device. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: To delete your account and all associated data:
- In the app: Go to Settings → Delete Account. Deletion is immediate and permanent.
- Via email: If you no longer have the app installed, email removal@gigmatch.com with subject "Delete My Account" and we will process your request within 30 days.
Data portability: Request a copy of your data in a structured, machine-readable format.
Opt out of marketing: Contact us to opt out of marketing emails at any time.
Opt out of analytics: Contact us to opt out of analytics data collection.

To exercise any of these rights, please contact us at the email address provided below.

10. Children's Privacy

Our App is not intended for children under the age of 18, and we do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a person under 18, we will take steps to delete that information promptly. If you believe someone under 18 has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and service providers are located. These countries may have data protection laws that are different from those in your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA):

The right to know what personal information we collect, use, and disclose
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to opt out of the sale or sharing of your personal information (we do not sell your personal information, and we do not share it for cross-context behavioral advertising)
The right to non-discrimination for exercising your privacy rights

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and on our Website and updating the "Effective Date" at the top of this page. For significant changes, we may also notify you by email. You are advised to review this Privacy Policy periodically for any changes. Continued use of the App after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy, your data, or our privacy practices, please contact us at:

GigMatch LLC
18840 SW Boones Ferry Rd #207
Tualatin, OR 97062
Privacy questions: privacy@gigmatch.com
Account deletion: removal@gigmatch.com